270° Free migration
Already have an email provider? We will move you.
We bring your contacts, their unsubscribes and their consents into Azimea, so nobody gets an email they have said no to. You send us the export, we do the rest and tell you what we moved.
Free, on any plan · No password for your old account
285° What we move
We move what protects you from complaints. We leave what you no longer use.
Someone who unsubscribed at your old provider and then gets an email from Azimea has every right to complain. That is why we move the unsubscribes first, then the contacts.
What we bring
- Your contactsEmail address, name and the fields you use.
- Unsubscribes and suppressed addressesWho has unsubscribed, the addresses that bounced and those that reported spam. They stay suppressed in Azimea too.
- Consent status and proofFor each contact: whether they explicitly subscribed, when and where, as far as your old provider keeps it.
What stays behind
- Old campaign historyThe statistics stay with your old provider. If you need them, download them before you close the account.
- Visual templatesAzimea does not have a visual email editor yet. The abandoned cart and post-purchase flows come with their own emails, already written.
- Old automationsWe do not copy them step by step. In Azimea you switch on the ready-made flows, in one click.
Customers and orders from your shop are not part of the move: they come straight from WooCommerce when you connect it. The move brings over what only your old provider knows. If an address appears in both places, we keep it once, and the unsubscribe takes priority.
300° Where from
From the providers online shops already use.
For each one, we send you a short guide: which exports to download and from which menu. You do not need to know in advance.
- Mailchimp
Your audience, with subscribed, unsubscribed and cleaned addresses.
- Klaviyo
Profiles and the list of suppressed profiles.
- Omnisend
Contacts, with their subscription status.
- Brevo
Contacts and the list of blocked addresses.
- MailerLite
Subscribers, with each one’s status.
- CSV file
Any file with an email column. Tell us what the other columns mean.
- Another platform?
Tell us what you use. If you can export your contacts, we can move them.
315° How it goes
Four steps. We take the long one.
A move usually takes a few working days, depending on the size of your list and how quickly the export reaches us.
- 01 · BOOK
Fill in the form
Tell us which provider you are leaving and roughly how many contacts you have. We will email you to agree the details.
Youa few minutes
- 02 · EXPORT
Send us the exports
Follow the guide for your platform: contacts, unsubscribes, consents. Send them through a secure link, not by email.
You, with our guideusually under an hour
- 03 · MOVE
We import and check
Unsubscribes and suppressed addresses first, then contacts with their consent status. Anything unclear, we ask you before importing.
Ususually within a few working days
- 04 · CHECK
You get the move report
How many contacts came over, how many stayed suppressed and why. Check it in Azimea, then switch on your flows.
You, with us alongsideas long as you need
330° Book your move
Tell us where you are coming from. We will make the journey.
A person will reply by email, with the steps for your platform. We will not add you to any marketing list.
345° Questions
What people ask us before they move.
Another question? Write to us at suport@azimea.com.
How much does the move cost?
Nothing, on any plan, including Start. It is not a limited-time offer.
Do you need the password for my old account?
No. We never ask for passwords. We work with the exports you download and send us through a secure link.
Can I email my moved contacts during the trial?
Not straight away. During the trial, Azimea only sends to contacts that came from your connected shop, to protect our deliverability. We can import your moved contacts at any time; sending to them is unlocked once we have checked the list together.
What do I do with my old account in the meantime?
Keep it until you have seen the move report and are happy with it. If anyone unsubscribes there in the meantime, send us one more export of unsubscribes before you start sending from Azimea.
What happens to the data in the exports after the move?
We use it only for the import. Once you confirm the report, we delete the files you sent. Your contacts are kept in Azimea, on servers in the European Union.
000° Start today
Connect your shop today. We will move the rest.
14 days free, counted from the day you connect your shop. No card needed.